Support
How can we help?
Write to us — a person reads every letter.
Contact
Email us and tell us your phone model and the game version (Settings, at the bottom).
I bought No Ads, but I see ads again
Open Settings → Restore purchases. The purchase is tied to your Google Play or Apple account, so use the same account you bought it with.
How do I change my ad choices?
In the game: Settings → Privacy options (ads). In the EU, the UK and Switzerland this opens the same consent form you saw on first launch.
How do I delete my data?
Fortifall has no accounts and keeps your progress only on your phone. Delete the game, or clear its data in your phone’s settings, and everything is gone. We hold nothing to delete on our side.
My progress is gone
Progress lives on the phone. It survives updates, but not deleting the game or clearing its data. If you lost it after an update, write to us with the game version.
The game is slow on my phone
Write to us with the phone model. The game already lowers 3D resolution and frame rate when nothing moves; your report helps us tune it.